Recent Blogs

Improving the Admissions experience for our students it takes a village

By Tiffany King posted 09-02-2022
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The university I work at is currently in the middle of implementation on a new CRM. We are moving from Radius to Slate. This process has been ongoing since early March with several weekly meetings. Meetings on Tuesday with the entire system, where we as Slate superusers or the implementation team have the opportunity to bring up issues we have faced, look to others within the system for potential solutions, or provide updates on the implementation process. As the event person for my university and the top superuser for CRM this experience has been a challenge, each of us are learning the CRM at the same time. This can be a challenge when I run into an issue ...
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Searching for students for Oracle's Student Advisory Groups!

By Joyce Kim posted 08-29-2022
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When I was getting my Ph.D., I taught college courses for five years. While I was ostensibly the subject expert in the room, each student in each course brought their own interpretations and perceptions about Modernist poetry or Victorian novels or Elizabethan-era tragedies. Their insights - surprising, poignant, useful - almost always impacted the way that I thought about the texts and how I taught those courses for future students. That experience of collaborating with students is one of the reasons I advocated for creation of a student-focused advisory group, which we kicked off with the Oracle Student Financial Planning (SFP) Advisory Group last year. ...
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Joshua Vincent Elected President (March 2023 - March 2025)

By Brittany Moon posted 08-25-2022
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I am very pleased to announce that at the recent HEUG Board of Directors meeting, Joshua Vincent from Vanderbilt University was unanimously elected by his fellow board members to serve as HEUG President for the 2023-2025 term. Joshua Vincent, Vanderbilt University, HEUG President-Elect In his first term on the board, Joshua took on the role of Vice President of Development and has effectively led the development of the HEUG community, membership expansion and new initiatives. Additionally, Joshua serves as the board liaison to Oracle and the ERP/HCM Cloud Advisory Group. Joshua will serve as the President-Elect & Vice President of Development ...
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Job Opening - University of MD, Baltimore - Enterprise Application Administrator or Senior Administrator - (2200010E)

By Rebecca Greenwell posted 08-23-2022
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Enterprise Application Administrator or Senior Enterprise Application Administrator - ( 2200010E ) Link: https://umb.taleo.net/careersection/jobdetail.ftl?job=2200010E&lang=en The University of Maryland, Baltimore Center for Information Technology Services (CITS) has an exciting opportunity available for an IT Enterprise Application Administrator or Senior IT Enterprise Application Administrator for Enterprise Applications . The selected candidate will be part of a team responsible for supporting and maintaining environments in Oracle Cloud and On-Prem People Soft, Ellucian Banner, Banner Suite. Responsibilities ...
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Open Position – Change Management and Training Specialist at UNC-Chapel Hill

By Kristine Williams posted 08-11-2022
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The University of North Carolina at Chapel Hill is hiring a Change Management and Training Specialist . Position Summary : The Change Management and Training Specialist takes a lead role in preparing faculty, staff, student employees, and other groups (such as applicants) for changes to the University’s Human Resources and other enterprise systems. Work activities include taking the lead on analyzing stakeholders and business processes for change initiatives. The Change Management and Training Specialist also designs change management-related communication campaigns and may execute, or may lead others in executing on, those campaigns. This includes designing, ...
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E-Academy Webinar: How institutions can construct a smooth cloud journey to Oracle Student

By Joyce Kim posted 08-09-2022
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One of the most frequently asked questions the Oracle higher ed team receives from our customers is about the journey to the cloud: how to make the most of your current Campus Solutions application, and when, why, and how to prepare for a move to Oracle Student. If those are topics you’ve been considering, our new whitepaper, “A Blueprint for Your Journey to the Cloud” is for you. In this piece, we provide guidance for our higher ed customers considering their journey to Oracle Cloud. We explore all the different pathways that you can take to build your cloud “muscles,” such as hosting Campus Solutions on Oracle Cloud Infrastructure or deploying our out-of-the-box ...
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Have you read your documentation? PUM 26 Student Records Highlights

By Rachael Daniel posted 08-02-2022
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By now you may have heard that PUM 26 has been released. But have you looked at everything included with PUM 26? There are 58 bug fixes/features listed for Student Records, and you can find the list in the Updatesincluded_CS_92026.xlsx spreadsheet, online at My Oracle Support Doc ID: 1641843.2 . From there, navigate to the PeopleSoft Update Image Home Pages, select Campus Solutions Update Image Home Page, select the VirtualBox link, then you will find it under the CS Update Image Link section (click CS 9.2.025 Update Image Contents List in the Update Image Contents List). You can also find the Update Image Overview here . Just a few of the bug fixes/features ...
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Summertime Session Submissions

By Renee Riley posted 08-02-2022
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The irony of summertime in higher education is that while the rest of the world has a chance to partake in a few lazy days by the pool or perhaps an extended vacation with the family, we in higher education are oftentimes wrapping up one of our busiest times of year. Summertime is when our finance folks are finishing up fiscal year end. And our student and human resources colleagues are gearing up for the beginning of the academic year, and all those new hires that come along with it. No matter which area you are in, you are probably involved in some major project that has a tag line of, “that would be good to do over the summer.” There is good news though ...
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DYK - July 2022 - Prompt Methods for Run Controls to Reduce Redundant 3C Queries

By Michael Williams posted 07-22-2022
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Did you know (DYK) - July 2022 Within the Office of Student Financial Aid Services (OSFAS) at the University of Connecticut, it was observed that despite very similar criteria, communications often necessitated multiple 3C queries to generate the population selection. In many cases the only difference would be a separate letter code required due to header/footers and/of information for specific groups of students. OSFAS endeavored to reduce such redundancies, thereby alleviating 3C query maintenance by focusing on prompt driven queries for run controls to supplant the need for multiple 3C queries in many cases. Below are two of the methods the office ...
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5 Ways to Support Mental Health at Your Higher Education Institution

By Jeralee Hahn posted 07-19-2022
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Each year millions of Americans, including students in higher education, face the reality of living with a mental illness. According to HigherEducationToday , research on college students and their mental health shows three out of 10 students have struggled with depression, and over one in four have expressed issues with anxiety. Even more distressing is the one in 20 college students who had created a suicide plan in the past year. These findings are a major cause for concern for higher education administrators, faculty, and staff. So, what can be done to assist your students with their mental health concerns? Here are five ways to support your students’ ...
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Responding to Business Disruptions in the Workplace

By Jeralee Hahn posted 07-08-2022
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The world is constantly changing, with new ideas and problems being introduced daily. The COVID-19 pandemic has brought to light the need for adaptability and resourcefulness. The most common challenge we face is learning new skillsets, mindsets, and toolsets, while unlearning old techniques that have fallen out of favor. In order to keep up with the inevitable changes ahead, it is essential to promote creativity and productivity in the workplace. There Is No Time Like the Present To Get Moving In the workplace, we should always be ready to adapt to unprecedented times. As a result, we should encourage our employees to focus on diversification ...
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How customers can get more value from Oracle Student Financial Planning

By Joyce Kim posted 07-05-2022
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The Oracle Higher Ed team has just returned from NASFAA 2022, where we had a wonderful time talking with our customers about the ways in which Oracle Student Financial Planning helps them spend time on students, not process. However, if you weren’t able to make it to Austin this week, there are many other opportunities for our Oracle SFP community to engage with us – and more importantly, each other! First of all, if you’re a current Oracle SFP customer, you won’t want to miss our Cloud Customer Connect session on July 6 at 11 AM CST. For those of you who have not attended a CCC session before, they offer an in-depth look at the new features and updates ...
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Psst...did someone say "regionals"?

By Hillary Chambers posted 06-30-2022
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Celebrate good times, come on! Higher Education User Group is excited, no no, ELATED to announce that regional events are back! Visit the Upcoming Events page to find out more!
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Did You Know PS Query expressions can calculate aggregates? Let’s look at calculating a percentage.

By Dede Young posted 06-21-2022
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The PeopleSoft Query tool expression functionality provides diverse capabilities, including decode, substring, case logic, etc. This functionality is not without headaches and struggle. For example, have you ever tried to calculate the fill percentage of class sections? This simple expression can provide that information. However, if the enrollment total is equal to zero, you may have encountered this message: An easy solution to this problem: add a value so far out in to the right of the decimal that it creates a value above zero, yet will not affect your calculated result. Now your query will run and provide you with the percentage, ...
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Join Oracle for the NASFAA 2022 National Conference!

By Joyce Kim posted 06-15-2022
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Oracle is proud to be a premier sponsor of the NASFAA (the National Association of Student Financial Aid Administrators) 2022 National Conference on June 26-29 in Austin, Texas. As a long-time partner in the higher ed industry, Oracle knows that the combination of increased competition for students, changing student needs, and an unpredictable regulatory environment makes the delivery of financial aid challenging. In other words, while the work of financial aid administrators is more important than ever, it is far more difficult as well. That’s where Oracle Student Financial Planning has played an important role for our institutional customers. Oracle ...
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2022-2023 Aid Year COD Updates -> The PRPs, the Bugs, the Workarounds and the PUMS

By Kristen McRoberts posted 06-02-2022
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Since the first critical patch for 2022-2023 Aid Year COD Update were released in March it has been a roller-coaster ride. This guide outlines the PRPs, bugs, workarounds and when the fixes have been delivered or are being targeted to be delivered. If you are feeling confused or overwhelmed, I can promise you not alone. 2022-2023 COD Processing Guide
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BRIEF SUMMARY OF THE MAY FA COFFEE BREAK

By Kristen McRoberts posted 05-24-2022
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The May FA Coffee break focused on everything from COD processing to revised award communication to the announcement of the verification waiver, SAP, and May 1 processing! Revised Award Communications Check out the poll results where we polled the zoom attendees: The timing of revising financial aid offers and sending out communications is all about managing expectations! Institutions shared their processes and best practices in regards to the timing of adjusting and communicating, what is communicated to the student and which adjustments trigger a communication! Please complete this survey for some additional questions on how your institution ...
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A nationally recognized hospital expands its cloud footprint

By Katherine Reid posted 05-16-2022
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See how Deloitte helped a large academic hospital improve patient care, streamline operations, and improve employee experience by migrating to the cloud.Maintaining legacy technology can become a distraction for any organization—diverting time, money, and other resources away from the central mission. In the health care realm, that reality can be an especially stark one. Each dollar spent on unnecessary activities represents a dollar that could be used to support the primary mission: caring for patients. Legacy HR apps and data have been a significant element of the project, as they continue to be essential day to day. As part of the mainframe-to-cloud migration, ...
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University of Southern California Network Engineering

By Katherine Reid posted 05-16-2022
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The new network architecture utilizes industry-leading practices to greatly improve performance, maintenance, reliability, and security across the campus and data center. Click Here to Access the Article #DELOITTE
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A student-facing portal for one of the largest and fastest growing universities in the US

By Katherine Reid posted 05-16-2022
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A new student-facing portal has accelerated the Admissions process, enabling students to engage in more self-service. Click Here to Access the Article #DELOITTE
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