Joie Hester is a seasoned Senior Business Systems Analyst specializing in PeopleSoft HCM with a focus on Payroll for North America. With over 17 years of experience, Joie spent a decade as a Payroll Operations Supervisor in the private sector before transitioning to higher education as a Business Analyst seven years ago. Currently, at the University of South Carolina, Joie plays a pivotal role in payroll system enhancements and implementations, leveraging deep expertise in payroll compliance, process optimization, and system integration to drive efficiency and accuracy.